Warranty

Every Coolhill fan is covered by a limited warranty against manufacturing defects.

What's covered

We warrant our fans to be free from defects in materials and workmanship under normal use for 12 months from the date of purchase. If your fan fails due to a manufacturing defect within that period, we'll repair or replace it.

What's not covered

• Normal wear, cosmetic scratches, and gradual battery capacity loss over time.
• Damage from drops, liquid, misuse, or unauthorized repair.
• Lost or stolen products, and consumable accessories.

How to claim

Contact us through the support page with your order ID and a short description (photos or a short video help). We'll walk you through the next steps.

This warranty gives you specific rights; you may have additional rights under local consumer law.