Help center

Frequently asked questions

Quick answers about cooling, battery, and buying.

How is the ice-cooling different from a normal fan?

The Coolhill Pro Handheld uses a semiconductor cooling plate that gets genuinely cold against your skin — so you feel an instant temperature drop, not just moving air. The Desk and Clip-On fans focus on strong, quiet airflow.

How do I charge my fan?

Every Coolhill fan charges over standard USB-C. Use any phone charger, laptop, power bank, or car charger. A full charge takes roughly 2.5–4 hours depending on the model.

How long does the battery last?

Runtime depends on speed. At lower speeds the fans run for several hours to a full day; at maximum turbo, expect shorter sessions. The Clip-On Mini runs up to 10 hours on a charge at moderate speed.

Are the fans quiet enough to sleep next to?

The Desk Fan uses noise-reduction technology and can run as low as ~28 dB — quiet enough for a nightstand. All models are quietest at lower speeds.

Where do I buy Coolhill fans?

Our fans are sold on Amazon.com. Each product page links straight to its Amazon listing for current pricing and checkout.

What if something goes wrong?

See our warranty page for coverage, or reach us through the support form and we'll help sort it out.

Still stuck? Contact support →